failure RPC-server ?

Discussion in 'Acronis True Image Product Line' started by hstrz, Mar 20, 2006.

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  1. hstrz

    hstrz Registered Member

    Joined:
    Mar 20, 2006
    Posts:
    1
    Does anyone know this failure :
    E00640068 Error at planning task
    Error #1722 - RPC-server not present
    TI is(was) running under WXP actual version

    Thanks for your help
     
  2. mustang

    mustang Developer

    Joined:
    Apr 12, 2005
    Posts:
    905
    It usually means the Acronis Schedule2 service is not running properly. In most cases, simply reinstalling True Image will fix this problem.

    mustang
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello hstrz,

    Thank you for choosing Acronis Disk Backup Software.

    Please make sure that you use the latest build (2337) of Acronis True Image 9.0 which is available at: http://www.acronis.com/homecomputing/support/updates/

    You can find the full version name and build number by going to Help -> About... menu in the main program window.

    To get access to updates you should create an account at:
    http://www.acronis.com/homecomputing/my/
    then log in and use your serial number to register your software.

    Please uninstall any previously installed build by following Start -> Settings -> Control Panel -> Add or Remove Programs -> Acronis True Image, prior to installing build 2337.

    Note that you should create new Bootable Rescue CD after installing the update.

    If the problem still persists with the latest build (2337) of Acronis True Image 9.0 then please do the following:

    1.) Make sure that Acronis Scheduler 2 Service (Administrative Tools -> Services) Startup type is set to Automatic in Properties. If it is not so, make it so.

    2.) If the above does not help, run the schedhlp.exe and schedul2.exe manually in Windows Task Manager (File -> New Task) or do the following:

    - Download and run schedmgr.exe application;

    - Issue the following command: schedmgr.exe service start

    - Close schedmgr.exe application.

    Please let us know if the problem persists.

    Thank you.
    --
    Alexey Popov
     
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