I installed the trial version of ATI. I Did not get this error message until I backtracked and re-allocated (formated my disk again) This is what happened. I have a new internal disk, after I used ATI to clone my hard drive to the new disk, I did a drive image to same hard drive. I decided to remove (start over) and I went into XP's disk management and re-allocated the entire hard drive. Now, everytime I run Acronis True Image Home 9.0 I get the error message "Failed to read the sector 63 of the hard disk 2". I am a new user and I believe I have the most current build. Any help would be appeciated.