"Failed to open firewall configuration" Error

Discussion in 'ESET NOD32 Antivirus' started by datcan, Mar 14, 2010.

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  1. datcan

    datcan Registered Member

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    Mar 14, 2010
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    Please help me!!!

    I have ever instlled NOD32 v4.0 to my laptop, use Windows Vista.
    I want to re-install NOD32. But after I uninstall (removed C:\ProgramFile\ESET and C:\ProgramData\ESET), run the Installer Cleanup and ESET Uninstaller, but I can not use NOD32.

    After I uninstalled, I re-installed NOD32 v4.0. Everything is normal. But it did not display the splash screen same as other times. So I must open by Start - Programs - ESET - NOD32...

    But it display a error window, "Failed to read firewall configuration". I press the OK button, the ESET NOD32 interface is display, but the date of updating is wrong.

    I press the F5 key to advance set up, the error window "Failed to read firewall configuration" was display again. Press OK, I see the advance setup windows. The system protection check box was disable. I check it, but after OK, it not change.

    I re-installed many times, so can not fix this error.

    I used the SysRescue Disk to scan, no threat have detected.

    Please let me know the way to fix this.

    Thank you very much.
     
    Last edited: Mar 14, 2010
  2. Capp

    Capp Registered Member

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    Try the steps listed in this article:

    Link
     
  3. datcan

    datcan Registered Member

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    Mar 14, 2010
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    Thanks a lot, Capp.

    I tried step by step, but it help nothing for me.

    Please show me the other way. Thank you.
     
  4. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    If you're using Vista, make sure to install SP1 or better SP2. Also try installing EAV v. 4.2.35.
     
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