F-Secure v8.0 AKA (Charter High-Speed Security Suite) Problem

Discussion in 'SpywareBlaster & Other Forum' started by bhamer, Dec 8, 2008.

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  1. bhamer

    bhamer Registered Member

    Joined:
    Nov 12, 2006
    Posts:
    3
    I have F-Secure v8.0 that lastest build AKA (Charter High-Speed Security Suite) but it is the same thing as far as what the

    programs are. Spyware Blaster is getting called a virus and yes i have the latest def installed. it gets grabbed by the

    active scanner and renames the spywarebaster.exe so i can't get it to ignore it ive trying talking to F-secaure to let them

    know of the probem and all they kept telling me is to contact you all. Same thing as my ISP they also would not help me!

    right now i can't have it installed but you guys need to add a fix for those that run F-Secure v8.0 AKA (Charter High-Speed

    Security Suite) because untell there is a fix for it its going to keep getting snaged by the active scanner and i tryed

    telling it to ignore the file but that didn't work and i don't want to disable that because then my pc won't be protected.

    any help would be great thanks.
     
  2. javacool

    javacool BrightFort Moderator

    Joined:
    Feb 10, 2002
    Posts:
    3,997
    Hi,

    Could you please post a screenshot of F-Secure's detection/alert window? I'm particularly interested in seeing the exact name it's giving when it falsely detects spywareblaster.exe.

    Best regards and thanks,

    -Javacool
     
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