I think Acronis might do themselves a favour if they posted a list of the fixes which they consider to be a priority, and are chalked for the next release, along with an intended date. With all the teething problems people are obviously having, Acronis are missing a big trick in my view, not communicating this information. Their customers don't know when their particular problems will be fixed, or even if they will be fixed at all in the near future. If a particular problem is not scheduled to be looked at for the next build, then fine, but it would be nice to know so that people can move on - rather than piss them off when they find out for themselves. A little a bit of project management might go a long way to you holding onto a few customers.