I'm evaluating the trial version of NOD and one problem I'm having with it is truly annoying me. NOD seems to think that files related to the HSN toolbar I have installed for my browsers are infected with something it calls "Win32/Toolbar.HSN application." Well, for my money I think it's just being picky, but every attempt at preventing them frakkin' little balloons complaining about it has yet to work. I don't want to kill the notifications, as something legitimately infected might show up, so I've tried using the AMON exclusion list to target every directory and file in the alerts. And, thanks to looking through related threads here, I have included both long and short paths for all of the above. Still, I get the annoying balloons. Specifically, the files flagged are: C:\Program Files\HSN\bar\1.bin\HSNHTTP.DLL C:\Program Files\HSN\bar\1.bin\HSNDATA.DLL C:\Program Files\HSN\bar\1.bin\HSNHTML.DLL C:\Program Files\HSN\bar\1.bin\hsnSkin.DLL c:\program files\hsn\bar\1.bin\hsnbar.dll so I have exclusion list entries for each of those files and for each directory level beginning with the "HSN" directory and below. And for each file or directory, there's a long path as above and a short path, e.g. "c:\progra~1\hsn\bar\1.bin\hsnbar.dll". Lotsa entries and lots of time working on what should be a trivial thing. What have I missed? Any other info y'all need? Thank y'all for your help with this.