ewido.exe starts, but program isn't seen

Discussion in 'ewido anti-spyware forum' started by mcnuttz, Aug 15, 2006.

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  1. mcnuttz

    mcnuttz Registered Member

    Joined:
    Aug 15, 2006
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    I downloaded the free version last night on a friend's computer. The scan found thousands of trojans on the machine. When I tried to quarantine those files, it acted like it was freezing up.

    After I let it sit there for half an hour, I went to bed. When I awoke this morning, the whole computer was sitting at a blank screen. I restarted the computer and then the program won't even open.

    Guard.exe & ewido.exe are running, but the program isn't showing up on the screen. I manually looked through the C: and see that the Trojans are all still there.

    Anyone have any ideas what's going on? I uninstalled & reinstalled the program with the same results.
     
  2. peter.ewido

    peter.ewido former ewido team

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    Brno, Czech Republic
    Hmm, could you please have a look at the quarantine directory of ewido? How much files are in there? If there are many, does ewido start when you rename this folder to something else?
     
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