Ewido/AVG Errors in scan???

Everytime i run a full system scan in Ewido or AVG I get the "Something bad happened in the application, saved diagnostic file to C:/.." .. It always happens when the scan is like 60% finished

What the hell is going on? I have LOTS of malware on my computer... GOod thing i have spybot, but that takes years to scan good lord.

Anyway here is the diagnostic file of the error...


//==<ewido anti-spyware 4.0>===================================
Exception code: C0000005 ACCESS_VIOLATION
Fault address: 00F356B4 <module file name get failed with error 0 for module 00F30000>
Exception Date: 01/12/2007 07:55:59
File Version of C:\Program Files\ewido anti-spyware 4.0\ewido.exe: 4.0.0.172

MiniDump Information Saved to C:\Program Files\ewido anti-spyware 4.0\ewido.dmp

Registers:
EAX:0000010F
EBX:7C80AA49
ECX:7C80C710
EDX:0017B271
ESI:2E5D315B
EDI:0017B270
CS:EIP:001B:00F356B4
SS:ESP:0023:055F22B8 EBP:055F23E0
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010206

Intel specific method

Call stack:
Address Frame Param 0 Param 1 Param 2 Param 3 Logical addr Module
00F356B4 055F23E0 2E5D315B 00787361 05240000 0017B270 <module file name get failed with error 0 for module 00F30000>
613D7A7A 26373764 <frame 26373764 not readable>

ImageHelp specific method

Call stack:
Address Frame Param 0 Param 1 Param 2 Param 3 Symbol/Logical address
00F356B4 055F23E0 2E5D315B 00787361 05240000 0017B270 <module file name get failed with error 0 for module 00F30000>
613D7A7A 26373764 00000000 00000000 00000000 00000000 <pages range base not found>

Loaded Modules:
Base Size Module
00400000 609000 4.00.0000.0172 C:\Program Files\ewido anti-spyware 4.0\ewido.exe
7C900000 0B0000 5.01.2600.2180 C:\WINDOWS\system32\ntdll.dll
7C800000 0F4000 5.01.2600.2180 C:\WINDOWS\system32\kernel32.dll
76BF0000 00B000 5.01.2600.2180 C:\WINDOWS\system32\PSAPI.DLL
10000000 0E3000 4.00.0000.0172 C:\Program Files\ewido anti-spyware 4.0\engine.dll
77F60000 076000 6.00.2900.2753 C:\WINDOWS\system32\SHLWAPI.dll
77DD0000 09B000 5.01.2600.2180 C:\WINDOWS\system32\ADVAPI32.dll
77E70000 091000 5.01.2600.2180 C:\WINDOWS\system32\RPCRT4.dll
77F10000 047000 5.01.2600.2770 C:\WINDOWS\system32\GDI32.dll
77D40000 090000 5.01.2600.2622 C:\WINDOWS\system32\USER32.dll
77C10000 058000 7.00.2600.2180 C:\WINDOWS\system32\msvcrt.dll
71AB0000 017000 5.01.2600.2180 C:\WINDOWS\system32\WS2_32.dll
71AA0000 008000 5.01.2600.2180 C:\WINDOWS\system32\WS2HELP.dll
76B40000 02D000 5.01.2600.2180 C:\WINDOWS\system32\WINMM.dll
7C9C0000 815000 6.00.2900.2763 C:\WINDOWS\system32\SHELL32.dll
76380000 005000 5.01.2600.2180 C:\WINDOWS\system32\MSIMG32.dll
763B0000 049000 6.00.2900.2180 C:\WINDOWS\system32\comdlg32.dll
773D0000 102000 6.00.2900.2180 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\COMCTL32.dll
774E0000 13D000 5.01.2600.2726 C:\WINDOWS\system32\ole32.dll
71AD0000 009000 5.01.2600.2180 C:\WINDOWS\system32\WSOCK32.dll
76D60000 019000 5.01.2600.2180 C:\WINDOWS\system32\iphlpapi.dll
77C00000 008000 5.01.2600.2180 C:\WINDOWS\system32\VERSION.dll
771B0000 0A6000 6.00.2900.2180 C:\WINDOWS\system32\WININET.dll
77A80000 094000 5.131.2600.2180 C:\WINDOWS\system32\CRYPT32.dll
77B20000 012000 5.01.2600.2180 C:\WINDOWS\system32\MSASN1.dll
77120000 08C000 5.01.2600.2180 C:\WINDOWS\system32\OLEAUT32.dll
67330000 02F000 2005.01.0002.0006 C:\PROGRA~1\COMMON~1\SYMANT~1\ANTISPAM\asOEHook.dll
7C340000 056000 7.10.3052.0004 C:\WINDOWS\system32\MSVCR71.dll
022B0000 0D2000 <no info> C:\WINDOWS\System32\mp3iwchm.dll
71B20000 012000 5.01.2600.2180 C:\WINDOWS\system32\MPR.dll
77FE0000 011000 5.01.2600.2180 C:\WINDOWS\system32\secur32.dll
74C80000 02C000 4.02.5406.0000 C:\WINDOWS\system32\OLEACC.DLL
76080000 065000 6.02.3104.0000 C:\WINDOWS\system32\MSVCP60.dll
5AD70000 038000 6.00.2900.2180 C:\WINDOWS\system32\UxTheme.dll
77B40000 022000 5.01.2600.2180 C:\WINDOWS\system32\appHelp.dll
76FD0000 07F000 2001.12.4414.0308 C:\WINDOWS\system32\CLBCATQ.DLL
77050000 0C5000 2001.12.4414.0258 C:\WINDOWS\system32\COMRes.dll
77A20000 054000 5.01.2600.2180 C:\WINDOWS\System32\cscui.dll
76600000 01D000 5.01.2600.2180 C:\WINDOWS\System32\CSCDLL.dll
77920000 0F3000 5.01.2600.2180 C:\WINDOWS\system32\SETUPAPI.dll
05780000 010000 1.00.0000.0003 C:\WINDOWS\system32\ctagent.dll
59A60000 0A1000 5.01.2600.2180 C:\WINDOWS\system32\DBGHELP.DLL

//==<ewido anti-spyware 4.0>===================================
Exception code: C0000005 ACCESS_VIOLATION
Fault address: 00F356B4 <module file name get failed with error 0 for module 00F30000>
Exception Date: 01/12/2007 19:10:17
File Version of C:\Program Files\ewido anti-spyware 4.0\ewido.exe: 4.0.0.201

MiniDump Information Saved to C:\Program Files\ewido anti-spyware 4.0\ewido.dmp

Registers:
EAX:0000010F
EBX:7C80AA49
ECX:7C80C710
EDX:0017A421
ESI:2E5D315B
EDI:0017A420
CS:EIP:001B:00F356B4
SS:ESP:0023:056522B8 EBP:056523E0
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010206

Intel specific method

Call stack:
Address Frame Param 0 Param 1 Param 2 Param 3 Logical addr Module
00F356B4 056523E0 2E5D315B 00787361 02D90000 0017A420 <module file name get failed with error 0 for module 00F30000>
613D7A7A 26373764 <frame 26373764 not readable>

ImageHelp specific method

Call stack:
Address Frame Param 0 Param 1 Param 2 Param 3 Symbol/Logical address
00F356B4 056523E0 2E5D315B 00787361 02D90000 0017A420 <module file name get failed with error 0 for module 00F30000>
613D7A7A 26373764 00000000 00000000 00000000 00000000 <pages range base not found>

Loaded Modules:
Base Size Module
00400000 609000 4.00.0000.0201 C:\Program Files\ewido anti-spyware 4.0\ewido.exe
7C900000 0B0000 5.01.2600.2180 C:\WINDOWS\system32\ntdll.dll
7C800000 0F4000 5.01.2600.2180 C:\WINDOWS\system32\kernel32.dll
76BF0000 00B000 5.01.2600.2180 C:\WINDOWS\system32\PSAPI.DLL
10000000 0E3000 4.00.0000.0172 C:\Program Files\ewido anti-spyware 4.0\engine.dll
77F60000 076000 6.00.2900.2753 C:\WINDOWS\system32\SHLWAPI.dll
77DD0000 09B000 5.01.2600.2180 C:\WINDOWS\system32\ADVAPI32.dll
77E70000 091000 5.01.2600.2180 C:\WINDOWS\system32\RPCRT4.dll
77F10000 047000 5.01.2600.2770 C:\WINDOWS\system32\GDI32.dll
77D40000 090000 5.01.2600.2622 C:\WINDOWS\system32\USER32.dll
77C10000 058000 7.00.2600.2180 C:\WINDOWS\system32\msvcrt.dll
71AB0000 017000 5.01.2600.2180 C:\WINDOWS\system32\WS2_32.dll
71AA0000 008000 5.01.2600.2180 C:\WINDOWS\system32\WS2HELP.dll
76B40000 02D000 5.01.2600.2180 C:\WINDOWS\system32\WINMM.dll
7C9C0000 815000 6.00.2900.2763 C:\WINDOWS\system32\SHELL32.dll
76380000 005000 5.01.2600.2180 C:\WINDOWS\system32\MSIMG32.dll
763B0000 049000 6.00.2900.2180 C:\WINDOWS\system32\comdlg32.dll
773D0000 102000 6.00.2900.2180 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\COMCTL32.dll
774E0000 13D000 5.01.2600.2726 C:\WINDOWS\system32\ole32.dll
71AD0000 009000 5.01.2600.2180 C:\WINDOWS\system32\WSOCK32.dll
76D60000 019000 5.01.2600.2180 C:\WINDOWS\system32\iphlpapi.dll
77C00000 008000 5.01.2600.2180 C:\WINDOWS\system32\VERSION.dll
771B0000 0A6000 6.00.2900.2180 C:\WINDOWS\system32\WININET.dll
77A80000 094000 5.131.2600.2180 C:\WINDOWS\system32\CRYPT32.dll
77B20000 012000 5.01.2600.2180 C:\WINDOWS\system32\MSASN1.dll
77120000 08C000 5.01.2600.2180 C:\WINDOWS\system32\OLEAUT32.dll
5AD70000 038000 6.00.2900.2180 C:\WINDOWS\system32\UxTheme.dll
77B40000 022000 5.01.2600.2180 C:\WINDOWS\system32\appHelp.dll
76FD0000 07F000 2001.12.4414.0308 C:\WINDOWS\system32\CLBCATQ.DLL
77050000 0C5000 2001.12.4414.0258 C:\WINDOWS\system32\COMRes.dll
77A20000 054000 5.01.2600.2180 C:\WINDOWS\System32\cscui.dll
76600000 01D000 5.01.2600.2180 C:\WINDOWS\System32\CSCDLL.dll
77920000 0F3000 5.01.2600.2180 C:\WINDOWS\system32\SETUPAPI.dll
59A60000 0A1000 5.01.2600.2180 C:\WINDOWS\system32\DBGHELP.DLL

Please help!!!!

 

Hi crunchy12489, welcome to Wilders. I have moved your thread here where it should receive better attention.

Cheers

 

Thank you

Anyone with any suggestions? I'd appreciate it...

 

Please uninstall the old ewido Software, restart Windows and install the AVG AntiSpyware. Then before starting a scan, update the AVG AntiSpyware.
Then try to see at which file the scan stopps.

Did you try to scan also in safe-mode of Windows?

If you deactivate the scan option to scan in archives and setups, do you still have the same problems?