Hi there, I have no idea what's going on here, I've just bought a new windows 7 laptop & installed a clean copy of ESS5 & Firefox 14.0.1, both with default settings, and something is hinky... I cannot download files with firefox, it goes straight to "cancelled" and if I resume the download it downloads but then deletes itself as it finishes. I tried going to "page info" to test saving an image from the media tab, it doesnt work at all, so next I installed the extension downloadhelper to grab a video of YouTube and it can't download files at all... so I tested internet explorer, it can download files no problem. On my old laptop I run ESS4 & Firefox 14.0.1 without any problems... I managed to get firefox downloading files by going into about:config and setting "browser.download.manager.scanWhenDone" to "false", which seems to disable ESET scanning the files after download, but it still hasn't fixed the problem with DownloadHelper, or from the Media tab in Page Info.. and I'm not so fond of this solution, I want my downloads scanned - I've also tested Firefox in safemode & the problem continues... all this seems to indicate that the problem is indeed on ESETs end. I'm sure it's going to be a firewall problem or something, but I have no idea what I should be tinkering with, and I figured I should come ask the pros before I make the problem even worse... Thanks in advance for any help you can provide!