ESS Trial Virus Signature

Discussion in 'ESET Smart Security' started by SteveBlanchard, Nov 5, 2007.

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  1. SteveBlanchard

    SteveBlanchard Registered Member

    Joined:
    Nov 4, 2007
    Posts:
    312
    Location:
    ENGLAND
    For some reason I cannot update the Virus signature database. Syas my user name and password are wrong - this can't be right, as I have copied the User name & Password as requested. have I missed anything here?

    be quick otherwise I'll be back on PC-Cillian
     
    SteveBlanchard, Nov 5, 2007
    #1
  2. ASpace

    ASpace Guest

    ASpace, Nov 5, 2007
    #2
  3. ronjor

    ronjor Global Moderator

    Joined:
    Jul 21, 2003
    Posts:
    163,926
    Location:
    Texas
    Try restarting your computer. It may or may not help.
     
    ronjor, Nov 5, 2007
    #3
  4. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    Please submit a Customer Care query from within the program so that we can check if the username/password you entered is correct.
     
    Marcos, Nov 5, 2007
    #4
  5. Stephen64

    Stephen64 Registered Member

    Joined:
    Nov 5, 2007
    Posts:
    6
    I just bought the $USD 59 Security Suite and am having the same problem. I'm cutting and pasting exactly as it is in the email and the enter login/pw box just keeps popping back up until IE kicks back with a website encountering problems etc. I'm on a new computer with an expired trial of MCafee, have eeye blink on the other PC but want the number 1 AV.. they got my $ quick enough.. HELP!!!
     
    Stephen64, Nov 5, 2007
    #5
  6. SteveBlanchard

    SteveBlanchard Registered Member

    Joined:
    Nov 4, 2007
    Posts:
    312
    Location:
    ENGLAND
    You should have it now Marcos - look forward to a speedy fix.
     
    SteveBlanchard, Nov 5, 2007
    #6
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