There are problems that totally bad on ESET products: a) When downloading .exe files on firefox at 99.9% firefox totally stops responding when ekrn.exe is working. This simply sucks like hell and happens for every download and takes a lot of time b) ekrn.exe is NOT threaded and that sucks. It could at least be twice fast on firefox issue! c) Remuneration! there is no remuneration for the virus that I submit to ESET. I pay you to keep me clean, not otherwise. I spend time to submitting unknown viruses to you and I am tired. I want some renumeration (and maybe open this idea to public in general??). This way new threats are detected and users are happy. d) no auto-update. It simply sucks to download and restart the computer myself every new version of ESET product. And it is me who have to remember to check the download site every month if there is any new version available. These are crucial things that frustrates me. I would like to see some improvement on these areas.