ESS blocked FTP

Discussion in 'ESET Smart Security' started by kocak_gober, Jul 19, 2010.

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  1. kocak_gober

    kocak_gober Registered Member

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    Dear All,

    One of our potential customer have a firewall case.

    the problem is computer client cannot access ftp server. they use port 2121

    on firewall rule they had allow port 21, 20 and also 2121. but still cannot access the ftp.

    this is the config file.
    ~ Removed TinyURL of a .rar Download Link ~

    Can you help me. Please

    Regards,
     
    Last edited by a moderator: Jul 19, 2010
  2. Rmuffler

    Rmuffler Former Eset Moderator

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  3. Rmuffler

    Rmuffler Former Eset Moderator

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    Hello kocak_gober,

    I apologize for the above post, I read your message too quickly and reread it after posting. The article that I referenced would be good to use to verify the ports you set up were done correctly.

    Also, have they tried Learning mode? Set the firewall in Learning mode and after they access the FTP then turn the firewall to Automatic mode with exceptions. let me know if this helps.

    Thank you,
    Richard
     
  4. kocak_gober

    kocak_gober Registered Member

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  5. kocak_gober

    kocak_gober Registered Member

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    after finding out whole week. i find the solution in web access protection.
    uncheck the ftp programs from web access protection - browsers.
     
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