Eset support?

Discussion in 'NOD32 version 2 Forum' started by tp2005, Jun 30, 2005.

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  1. tp2005

    tp2005 Registered Member

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    Jun 29, 2005
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    Hello All,

    I'm evaluating NOD32 for my company and have a few problems/questions. Hopefully I can get some answers from those of you with more experience with Eset and their products.

    Since I have several problems and questions, I'll break them up.

    Eset support? In a corporate environment, you can't afford to wait 3 days (or more) for an e-mail reply from tech support regarding problems that could put your company at risk. I tried calling and was told no technicians were available and to try later. I e-mailed my sales rep and she said she was assured that I would get a response yesterday, but I didn't. Is this typical?
     
  2. NOD32 user

    NOD32 user Registered Member

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    Jan 23, 2005
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    Australia
    I do not know about your specific situation, but this is the official ESET NOD32 support fourm, so if you have a question or an issue then I would probably ask of it here after first running it by your local reseller / rep. There's plenty of NOD32 experts cruising these threads with a wealth of expereince and as well as that the ESET staff are often by as well. :)
    HTH
     
  3. BFG

    BFG Registered Member

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    Oct 27, 2004
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    Location:
    San Diego
    Hello tp2005,

    Please check your PM's.

    Thank you,
    BFG
     
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