ESET SS v4 Automatically delete threats/no user input

Discussion in 'ESET Smart Security' started by robclarke41, Mar 9, 2010.

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  1. robclarke41

    robclarke41 Registered Member

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    Hi All,

    I have ESET smart security rolled out to all our users and have it managed centrally using the remote administrator console.

    Here I have setup weekly scans however I have a small problem in that after the scans complete and malware is found the user is then prompted for what action they want to take. i.e. malware has been found do you want to a)take no action b)delete or c)quarrantine.

    I don't want this as I want all malware to automatically be deleted without asking the user. I've searched all over the config for a a way of forcing this but can't find it can anyone help?

    Thanks
    Rob
     
    Last edited: Mar 9, 2010
  2. Marcos

    Marcos Eset Staff Account

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    You can set the cleaning level to 0 (no cleaning) so that the user is always prompted for an action if a threat has been detected. However, this is not recommended as common users may not always choose the right action which might result in infection. Let me emphasize that no file is deleted automatically; if a file is to be cleaned or deleted, it's always quarantined and you can restore it at any time.
     
  3. Brambb

    Brambb Registered Member

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    He wants no user-input so cleaning mode should be set to 'strict' if you want automatic cleaning and deleting of files. A 'copy' of the file will still be in quarantine of course.
     
  4. Marcos

    Marcos Eset Staff Account

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    You're right, then as you wrote, strict cleaning mode should be the way to go.
     
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