ESET Smart Security Spam stops Outlook rules....

It would appear that after installing the business version of Smart Security, my "junk" mail in my inbox is worse than before. I receive lots of mail that's not spam -- but notices from system events, etc. I have a small set of rules defined in Outlook 2007 that filter those emails and shove them in appropriate folders, usually marked as read. However, now, none of those rules seem to run anymore. If I manually choose to run all rules, then they work fine and do their part.

Can you think of any reason why Smart Security is having this conflict with Outlook rules?

Kevin

 

Hello,

Can you tell us which version of ESET Smart Security you are using? You can find out the version number by opening the user interface from the icon in the system tray notification area, selecting Help -> About from the main menu. The version number should be listed on the second line.

Regards,

Aryeh Goretsky

 

You can t ry a workaround by adding those mails to ESS's white list, then they won't be classified as Spam and the Outlook rules should work fine, although ESS should have realized that by now

Me myself found that my black list in ESS never worked. I've been running this baby for almost 4 months and I had over 300 addresses of what I consider Spam but the black list never blocked a single message, it was all Outlook or myself doing it manually.. I think the antispam in ESS still needs some refinement to it.

 

I'm running version 3.0.650.0. This is Vista 64-bit 6.0.6000, with Outlook 2007 (12.0.6300.5000) SP1.

Thanks,
Kevin

 

I had a similar problem (and still have). I wrote about it 6 months ago here:
https://www.wilderssecurity.com/showthread.php?t=196053

Never got a reply. I couldn't get it to work so I ended up disabling the whole antispam module.