Eset smart security blue screen sandboxie browser

Discussion in 'ESET Smart Security' started by raygold, Dec 13, 2012.

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  1. raygold

    raygold Registered Member

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    I've installed ESS 5.2.9.12 (italian) and sandboxie 3.74 on windows xp 32 bit.
    When I run web browser (firefox) in sandboxie the system crashes an I got a blue screnn error message BAD_POOL_HEADER.

    I investigate the minidump file and the crash is caused by eamon.sys driver.
    I attached minidump file details.

    How can I solve this issue?
     

    Attached Files:

  2. Marcos

    Marcos Eset Staff Account

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    Please install the latest version 5.2.15 which should have this issue fixed.
     
  3. raygold

    raygold Registered Member

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    I've checked for updates from eset update panel but software doesn't detect a new version. Should I download ess 5.2.15 and update manually?
     
  4. Marcos

    Marcos Eset Staff Account

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    Yes, download and install it manually.
     
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