ESET Security Forum is not accessible

Discussion in 'other anti-virus software' started by rugk, Aug 6, 2014.

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  1. rugk

    rugk Registered Member

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    When I visit the ESET Security Forum (https://forum.eset.com) there comes an error message "forum.eset.com Driver Error" with the error "There appears to be an error with the database.".

    So it seems that there is currently an error with the ESET Security Forum.

    Sometimes also this error message was displayed:
     
  2. SweX

    SweX Registered Member

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    Hello rugk ;)

    I have Not seen the service unavailable message.

    Ony the below message for the past 3-4 hours.
     
  3. rugk

    rugk Registered Member

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  4. SweX

    SweX Registered Member

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    Could be, but I feel it should be able to handle the traffic anyway.

    I'm sure Marcos has the answer but he is not online at the moment :D
     
  5. rugk

    rugk Registered Member

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    Of course Marcos is not online (yet)... 5am...
    But I hope that there is someone at the ESET support center online (maybe an emercency service) that can detect this problem, because I also reported this to (US) costumer care...

    And I also think that it's not overloaded, because if then - I think - the complete server would be down, but it seems that only the database is affected.
     
  6. rugk

    rugk Registered Member

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    But... oh I forgot his name... I think there was also a Slovakian moderator. I remember that we wanted to send him a pizza, because he was also online at the weekends ;)
    Was it Marcos? Or not?

    I think he could be online right now. Is he also in wilderssecurity?
     
  7. SweX

    SweX Registered Member

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    Right, they are probably already working on the problem since a few hours back.
    Haha yeah that was for him, and yes he have an account here plus a few other ESET moderators (the old ESET forum was hosted by Wilders) but no the clock is not 5am in Bratislava :p
    (I know you mean on the other side of the pond ;))
     
    Last edited: Aug 6, 2014
  8. zapjb

    zapjb Registered Member

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  9. Marcos

    Marcos Eset Staff Account

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    The problem is with all forums hosted by IPS. We have informed them about the problem and waiting for a response. We apologize for the inconvenience.
     
  10. rugk

    rugk Registered Member

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    Yeah I meant the other side of the pond :) and I already saw that Marcos is also registered here, but I wasn't sure whether he is Slovakian. I thought he was US-American and that's the reason why I said 5 o'clock.
    In reality now it's 1pm in Bratislava (ESETs headquarter) and 4am in ESETs North Americans office. So I was also quite wrong with 5am, because ESET North America is on the east cost of the US.

    BTW: Your guess about Arakasi's mistake was right.
     
    Last edited: Aug 6, 2014
  11. Marcos

    Marcos Eset Staff Account

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    In fact, ESET's headquarter is located in Bratislava :)
     
  12. rugk

    rugk Registered Member

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    @zapjb Jeah I also know this site, but you can't check subdomains there. It always will check eset.com, but we want to check forum.eset.com!
    And of course we can also just open the site...
     
  13. rugk

    rugk Registered Member

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    Last edited: Aug 6, 2014
  14. rugk

    rugk Registered Member

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    @Marcos And are you able to say something about this issue?

    Edit: Oh, sorry I don't say your post before...
     
  15. zapjb

    zapjb Registered Member

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    Good to know about the subdomains thanks.
     
  16. rugk

    rugk Registered Member

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    Site is online again! :D:D
     
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