ESET Remote Administrator and Alert and Notifications

Discussion in 'Other ESET Home Products' started by kalu, Nov 6, 2009.

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  1. kalu

    kalu Registered Member

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    Greetings to everyone
    I have installed the latest ESET Remote Administrator and configured policy to update from server everything is working fine.
    The only thing i can't make is the Alert and Remote Administration which is configured to send alert to certain pc's on LAN if a virus is found but as i tested with a sample virus the message is displayed only on the local pc but not on the network pc's that i've mentioned to send alert and notifications.
    please correct me where i went wrong
    i have attached my alert and notification settings on policy for further clarification
    ann.JPG
    Thanks
    kalu
     
  2. kalu

    kalu Registered Member

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    okay i sort out the first problem the messenger service was disabled on the computers but i don't want to use this windows messenger service to alert me
    i mean if use 1) send event notifications to LAN computers by means of Messenger server: Yes
    Then it will send message using net send but i don't want this (it is working fine)
    2) Send warning to these computers(delimeted by comma):192.168.0.1,mypc
    but if the warnings are not coming to me, is it necessary to enable Send event notifications to LAN computers by means of Messenger service to use this feature.
    thanks
     
  3. SmackyTheFrog

    SmackyTheFrog Registered Member

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    Odds are the system firewall is blocking those other systems from getting the net send.
     
  4. kalu

    kalu Registered Member

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    sorrry for my poor english.
    now the problem is fixed. it was not firewall. the messenger service was disabled after enabling it i got the message.
    but now what i don't understand and confused between these two options
    This should lead to getting only warning to the specified computers not event notifications
    but i get nothing.. please coorect me what am i doing wrong
    Thankyou in advance
    kalu
     
  5. SmackyTheFrog

    SmackyTheFrog Registered Member

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    The first option is "send event notifications to LAN computers by means of Messenger service", the second one specifies the target computers. Your targets are specified correctly but you need to flip the on switch for that first setting before anything will go out.

    I'm a little confused here. Are you looking for something that will remotely log the events in a centralized server's event log or something?
     
  6. kalu

    kalu Registered Member

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    Thank you very much SmackyTheFrog
    Now i'm clear that unless you don't enable the 1st option to : Yes.
    "There won't be neither notifications nor warnings, will be sent to the specified computer.
    well actually, what i was trying to do is as soon as a virus is found on a pc on my network then a warning must be sent to the pc i specified, that a virus is found, but not by means of messenger service in real time.
    Yes i can see that in threat logs thoug
    Thankyou verymuch
    kalu
     
  7. WayneP

    WayneP Support Specialist

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    Hello kalu,

    I would recommend sending the notification as an email instead of using the Messenger service. The Messenger service was disabled by Microsoft and should probably be left off unless it's absolutely needed.
     
  8. kalu

    kalu Registered Member

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    Thanks wayneP you're right
    in windows xp sp2 messegner is disabled by default.
    yes i will surely try the send notification and warning via email
    Thanks everyone
     
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