ESET Nod32 4.0.216.0

Discussion in 'ESET NOD32 Antivirus' started by rabbanisyed, Mar 10, 2013.

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  1. rabbanisyed

    rabbanisyed Registered Member

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    india
    I have a issue in AD server I can not see the ESET services and I can not uninstall or re-install Eset what could be the issue and how to get out of this neither
    I can not delete ESET folder error is communicating with kernel
    pls help me out
     
  2. er34

    er34 Guest

    When you get an error communicating with the kernel - this is caused by :

    - malware (virus/threat - most often rootkit or worm) that has infected your machine
    or
    - ESET program got corrupted.

    Because of that - you should try to uninstall the program via the regular way from Control Panel -> Add or Remove programs or Control Panel -> Programs and features.

    Alternatevely, you should reboot the server in Safe Mode [Safe Mode in Networking], download and run this special utility ESET Uninstaller and reboot back the server to Normal mode.


    Then, investigate if there is malware or not, and remove it. Reinstall the program - use the latest version 4, which is 4.2 or the newest version 5 or ESET File Security [depending on your company's policy].
     
  3. rabbanisyed

    rabbanisyed Registered Member

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    Mar 10, 2013
    Posts:
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    Location:
    india
    Thanks for your input
    The link for utility is redirecting to REGUTILITY its not ESETs When I look at CP eset application has been removed but I was trying to re-install its simply say another Version is installed.
    Is there ESET clean Uninstall utility so it can smoothly removed from the server
     
  4. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    See the second link in the above post. It opens a KB article with instructions how to uninstall ESET's products using a special Uninstall tool.
     
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