ESET Mail Security

Discussion in 'Other ESET Business Products' started by dheathorn, Aug 23, 2012.

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  1. dheathorn

    dheathorn Registered Member

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    Aug 23, 2012
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    Location:
    Australia
    Hi,
    I have both an ESET Mail Security license and an ESET Endpoint license. I am running Windows SBS 2008

    My understanding is that ESET Mail Security does not provide file level anti-virus protection (only mail). When I try to install either Endpoint AV or File Security I get the error message:

    This product version is not compatible with the installed version. It is therefore not possible to run the reinstallation. Please uninstall current product version and restart the installation.

    I tried uninstalling Mail Security, performed a restart on the server, and then installed File Security. When I then tried to reinstall Mail Security it gave me the same error message:

    This product version is not compatible with the installed version. It is therefore not possible to run the reinstallation. Please uninstall current product version and restart the installation.

    Can I please get some advice?
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    ESET Mail Security contains the same protection modules as ESET File Security plus a protection module for your mail server. That said, you should install only EMS to get your mail server protected completely.
     
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