ESET Mail Security 4.2 Stopped All Emails

Discussion in 'Other ESET Home Products' started by El_Man, May 17, 2010.

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  1. El_Man

    El_Man Registered Member

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    Good morning.

    I have a client with an SBS2003 server which I installed Mail Security Version 4.2.10015.0 on a few weeks ago, and all seemed to be fine. New license code, everything was working well.

    Until yesterday, when they didn't get any email. Even internal email thru Exchange didn't work. It was like it just stopped, and Exchange was still downloading emails from their POP accounts. Restarting the server was no help.

    I uninstalled 4.2.10015.0, and everything worked again. Client is now back on 2.7 and working fine.

    So, questions:

    1. What the heck?
    2. Are the downloaded emails still somewhere, or gone now that I put 2.7 back?
    3. What logs would be needed for more in-depth troubleshooting?

    Thanks in advance.
     
  2. El_Man

    El_Man Registered Member

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    Umm... nobody has a clue? :doubt:
     
  3. nonoise

    nonoise Registered Member

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  4. FAC73

    FAC73 Registered Member

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    Didn't realise it wasn't supported until reading the post (or the link) above.

    Currently running on our SBS 2003 without any issue.

    Anyone know if it is ever going to be officially supported on SBS (2003 or 200:cool:?


    Neil
     
  5. El_Man

    El_Man Registered Member

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    By cripes. SBS is not supported? :blink:

    Anyway, what FAC73 said. Any idea when?
     
  6. solidit

    solidit Registered Member

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    What's surprising is though, is that when your purchase the ESET SBS package (i'm a reseller), you get an Exchange license and a AV License. I wonder what i'm supposed to do with the Exchange license if i can't use it on a SBS server...
     
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