Eset File Protection For Microsoft Windows Server Issue

Discussion in 'Other ESET Business Products' started by jasone, Oct 4, 2012.

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  1. jasone

    jasone Registered Member

    Joined:
    Oct 4, 2012
    Posts:
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    Location:
    United States
    Hello,

    I have installed Eset File Security For Microsoft Windows Server version 4.5.12005.0 and is spawning a lot of appcmd.exe processes. What could be the cause of this? They consume 38-40MB per process. They never deallocate. I have to manually taskkill them.

    This is on a Windows 2008 Standard Service Pack 2.
     
  2. P_R_

    P_R_ Eset Staff Account

    Joined:
    Jul 25, 2012
    Posts:
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    Location:
    Slovakia
    Hello Jasone,

    do you have IIS role on that server installed?

    Could you please provide us with SysIspector log, Export of settings, Processmonitor log capturing events in the system during issue occerance (at least 2 or 3 minutes) and a log file created by this command:
    C:\Windows\System32\Inetsrv\appcmd.exe list site -text:logFile.directory

    Please upload them to a safe location and provide me with download link via PM with reference to his threat.

    As a workaround you may disable Automatic exclusions:
    Open Eset File Security For Microsoft Windows Server F5 > Server Protection > Automatic Exclusions > untick Microsoft Internet Information Services

    Thank you.
     
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