Hello All, I was hoping i could get some answers to a "BIG" problem i seem to have inflicked upon myself, but in my defence i thought eset would have protected me. I was stupid enough to copy a friends hard drive which had some mp3 files on it which i desired to have on mine. It also had some game files, which when browsing the drive i thought i might look at too. I had allready scanned the drive for viruses using eset and it had come up clean, so it said. The day after i browsed these files, eset decided to start playing up. The icon turned red, it said i was at risk as i did not have the latest update. I disabled eset, reinabled it and all seemed well. I then went to do some online banking and firefox warned me that "THIS CONNECTION IS UNTRUSTED" ****ALARM BELLS START RINGING**** Just do a restore i thought to myself, however, all my restore points have gone? I investigate this problem and keep finding refrences to "rootkits" and the need to reformat my hard drive. I spit my dummy, i throw my teddy bear in the corner, i ask myself why i pay esset to protect my computer. Then i realise, i need some tech help. Is the answer to reformat my harddrive If so is it safe to copy my home videos and my mp3 files while i reformat, or will these just carry over the rootkit. And, why, why, why didn't esset smart security 4.2.35 protect me in the first place? Any help would be greatly apprieciated. I do intend to contact esset themselves, but as its a sunday i thought i would try here first. Many regards, STUPID.