Eset 6.0.308.1 and then Win7 64bit freeze opening scan report

Discussion in 'ESET Smart Security' started by killex, Mar 6, 2013.

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  1. killex

    killex Registered Member

    Joined:
    Mar 6, 2013
    Posts:
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    Location:
    Italy
    Hi all !!
    I just installed latest version of ESS took from Eset website, and I ran an intelligent scan. I noticed that during scan my USB logitech webcam continue to disconnect/reconnect and at the end of the scan, opening the report and/or double clicking on voices in it, ESS freeze and after a while Windows 7 stop to respond and I must reboot via HW reset of the PC
    Can it be a bug, or I did something wrong ?
    I uninstalled ESS 5 before with it uninstaller, and reboot PC. Now I returned to ESS 5 but I'ld like to upgrade it to the latest version.
    Thanks very much for help
    Have a nice day
    Grrtings, Devis
     
  2. pavilion_alex

    pavilion_alex Registered Member

    Joined:
    Feb 10, 2009
    Posts:
    40
    install again the latest version.
    remove the camera from the computer and do the scan again.

    see if it might be an issue with the device.
     
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