Errors using True Image

Discussion in 'Acronis True Image Product Line' started by eduard, Oct 22, 2004.

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  1. eduard

    eduard Guest

    I am using The boot Cd of Acronis True Image 7.0.
    I try to make a Image of the C partition( Win XP).
    After booting from cd Acrnois starts.
    after that I get a error:

    usb.c:error getting string .....

    But acronis goes on starting the image program.
    I follow the wizard, and starts imaging.
    Everything seems to work out fine, but after about 95% the program completely freezes.

    What is the problem.?

    I use the same program/version/cd on 2 other systems without any problem.
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello eduard,

    Please try the following workaround:

    Please boot from the Acronis True Image rescue disc and press F11 key when the "Starting Acronis Loader..." message appears. After you get the "Linux Kernel Settings" prompt, please add the "acpi=off noapic" parameter to the end of the kernel command line (do not remove the word "quiet") and click on the OK button.

    If the problem persists please contact support@acronis.com.

    Thank you.

    --
    Best regards,
    Andrew Berezovsky
     
  3. eduard

    eduard Guest

    thankx for the quick reply..

    I willt try it.
    but can you tell me why I have to do this?
    OS is Xp not Linux, to be clear...
     
  4. wreckwriter

    wreckwriter Registered Member

    Joined:
    Oct 19, 2004
    Posts:
    68
    TI boot disc is Linux, doesn't matter about OS.
     
  5. eduard

    eduard Guest

    Hmm, ok..
    But I still wonder why I get the error..?

    As said: on other systems no problem..
     
  6. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Dear eduard,

    The thing is that every system has its own hardware configuration.

    Thank you.

    --
    Best regards,
    Andrew Berezovsky
     
  7. Eduard

    Eduard Guest

    Thankx for reply
    Still it is no reason why this error happened...
    Or is it not known?

    I Try to understand
     
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