Errors in Event Viewer Log

Maybe someone can help with this problem. First, I'm running Acronis True Image Home version 11.0 (build 8,027) which I just purchased. My operating system is Windows Vista 64-bit Ultimate edition. Computer is a Voodoo Omen liquid cooled. After I installed True Image the following errors started appearing in the Windows Event Log after every re-boot:

1) Source: BitLocker Driver. "Encrypted volume check: Volume information on J: cannot be read." This error appears four times in the Log Viewer for volumes G, H, I and J. I am not using encryption (bitlocker) and these volumes are for a card reader (not a hard drive).

2) Source: Volmgr. "The system failed to flush data to the transaction log. Corruption may occur." - This error appears twice after each boot.

3) Source: VolSnap. "The shadow copies of volume M: were aborted during detection because a critical control file could not be opened." - This occurs on various drives.

If I uninstall True Image, the errors in the Log outlined above will not appear (and they never appeared before I installed True Image). Then when I re-install True Image, the errors appear again. Should I be concerned about the Errors or Warnings caused by True Image? Other than the above error messages, everything seems to be working with True Image. I am just concerned about these messages.

 

Hello ken6980,

Thank you for choosing Acronis Disk Backup software

Could you please make a screen shots of these error messages in the event log? Then submit a request for technical support. Attach all the collected screen shots and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

Thank you.

--
Michael Levchenko

 

I just installed trial version of TI11 .... same thing.
I guess I'll start searching forum now... is this thread still alive? Was there ever a solution?

 

Hello Propup,

Thank you for choosing Acronis Disk Backup Software.

We are sorry for delayed response.

Please follow Michael's instructions in the previous post, and submit a request for technical support. Attach all the collected screenshots and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

Thank you.
--
Marat Setdikov