Error when running scheduled backups (0x4000A)

Discussion in 'Acronis True Image Product Line' started by thides, Jan 29, 2009.

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  1. thides

    thides Registered Member

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    I have recently purchased ATI home edition. I have set it up to make an incremental backup of all my drives to a network drive that I connect to through my wireless network.

    I have scheduled the runs to be performed at 6 am, but usually I dont boot the computer before 7 og 8. When the computer is booted ATI attempts to make the backup. However, the scheduled runs seems to fail with a "Error creating the file" (0x4000A). If I start the backup manually it always works fine.

    I have tried to submit a report to Acronis customer service some weeks ago but have received no answer.

    Does anybody have an idea of what the problem could be?
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello thides,

    Thank you for using Acronis True Image

    What exact version do you use? What is the build number? Also please let me know the case number.

    Thank you.

    --

    Oleg Lee
     
  3. thides

    thides Registered Member

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