History: 1. Previously had TI Workstation 9.1, Universal Restore, and Disk Director 10 installed on my machine and working perfectly. Now on a new machine (old one died,) but running same drive in this new machine. (this isn't the issue.) 2. Due to media builder not working (errors, even when trying to create ISO file) I did a full uninstall of all Acronis products, and deleted all "traces" from system and registry (following "manual uninstall" instructions, just to be sure after what I thought was proper add/remove programs uninstall.) 3. Reinstalled from clean state: Disk Director Suite 10 (newest build 2117,) and True Image Workstation 9.1 (newest build 3886) rebooted and now media builder works for creating ISO images. This part is good. 4. PROBLEM: Running the Universal Restore (for TI Workstation) installation file, I get this weird error message: (screenshot attached.) Can someone tell me how I can get past this and install this last bit of the package? http://users.bestweb.net/~warthog/acronis/acronis_error.gif Thanks !