ERROR: Secondary to Primary Snapshot Copy/Update

Discussion in 'FirstDefense-ISR Forum' started by Birdman, Aug 20, 2006.

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  1. Birdman

    Birdman Registered Member

    Nov 24, 2003
    Whenever I try to update/copy a SECONDARY snapshot to the Primary....I get the following 1 ERROR:

    08/20/2006 18:09:38 Setting short name of "Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys" in "Primary Snapshot"

    08/20/2006 18:09:38 Error - SSN::SetFileShortName: Cannot create a file when that file already exists.

    08/20/2006 18:09:38 Windows error number 0xB7

    This ONLY happens when I try to copy from Secondary to Primary, NOT vice versa.

    Is this something I should contact Raxco Support about?

  2. ErikAlbert

    ErikAlbert Registered Member

    Jun 16, 2005
    I would report this to Raxco Support. I never had such a problem, except with ProcessGuard on my computer, which is a known conflict.
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