error messages

Discussion in 'Acronis True Image Product Line' started by jg1, Jul 9, 2005.

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  1. jg1

    jg1 Registered Member

    Joined:
    Jul 9, 2005
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    I've got TI 7. Downloaded update from TI 6. When I try to run TI, I get 2 error messages: "Error #1874 configuration file not found" & "failed to create the scheduled task" (Error # 1722)--"The RPC server is unavailable".

    I un-installed TI 7 and tried to re-install from the Acronis folder. It wouldn't accept my registration number.

    I'm running windows ME. I've got GoBack enabled. (This is no problem on my XP notebook). Even with GoBack disabled the same problem happens.

    I've had successfull saves up until June 05. I save to an external HD.

    How do I solve this problem?
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello jg1,

    Thank you for choosing Acronis Disk Backup Software.

    We regret to inform you that we do not support Acronis True Image 7.0 because this version is very old. Please download free trial version of Acronis True Image 8.0 from our site and make sure it works fine for you. The upgrade to the latest version is available at our on-line store.

    Thank you.
    --
    Ilya Toytman
     
  3. Menorcaman

    Menorcaman Retired Moderator

    Joined:
    Aug 19, 2004
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    Location:
    Menorca (Balearic Islands) Spain
    Hi,

    Generally, if you've uninstalled a newer version (as opposed to Build) of TI after updating from an older version then, when reinstalling the newer version, you will need to enter your old registration number first.

    Regards
     
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