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Discussion in 'SpywareBlaster & Other Forum' started by hrf1, Jul 16, 2004.

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  1. hrf1

    hrf1 Registered Member

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    I'm trying to update from 3.1 to 3.12
    I get thru most of the updtae then get:
    An error occurred while trying to replace existing file; DeleteFile failed;code 5
    Access Denied.
    Help appreciated. o_O
     
    hrf1, Jul 16, 2004
    #1
  2. LowWaterMark

    LowWaterMark Administrator

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    Are you referring to the upgrade of SpywareBlaster?

    If so, that error generally indicates a locked file. You'll need to reboot your PC to free it up. Once you've rebooted, don't run SpywareBlaster itself, just execute the new spywareblastersetup.exe file that you've already downloaded, otherwise it might get locked again.
     
    LowWaterMark, Jul 16, 2004
    #2
  3. hrf1

    hrf1 Registered Member

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    thanks for your response.
    first, when i boot up spywareblaster is enabled(how to i turn it off). under status everything says database error. when i tried to update to 3.2 i got the code5 error message and couldn't update. am i better off trying to delete program(how?) and reinstall 3.2
    thanks,
    howard
     
    hrf1, Jul 25, 2004
    #3
  4. snowbound

    snowbound Retired Moderator

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    snowbound, Jul 25, 2004
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  5. hrf1

    hrf1 Registered Member

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    thank you,
    not sure what
    Run the SpywareBlaster installer (spywareblastersetup.exe) before running any other programs... means.
    ps: is there an unistaller for spywareblaster..then i could reinstall upgrade
     
    hrf1, Jul 25, 2004
    #5
  6. snowbound

    snowbound Retired Moderator

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    It means after u reboot, install SpywareBlaster before u run any other program on your computer.


    Yes, just go into your Add and Remove programs and uninstall it form there.

    If u do this, be sure to disable all protection in SpywareBlaster first.


    snowbound
     
    snowbound, Jul 25, 2004
    #6
  7. hrf1

    hrf1 Registered Member

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    sorry to be such an idiot, but how do i disable all protection.
    i don't see any area to disable.
    thankk you
     
    hrf1, Jul 25, 2004
    #7
  8. snowbound

    snowbound Retired Moderator

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    Open SpywareBlaster.,see screenshot. Disable all protection, where the little hand is.
     

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    snowbound, Jul 25, 2004
    #8
  9. hrf1

    hrf1 Registered Member

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    I thought something was wrong..
    because of database error there is no lower section to change ??
     
    hrf1, Jul 25, 2004
    #9
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