Error Message?

Discussion in 'Acronis True Image Product Line' started by budz, Mar 2, 2006.

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  1. budz

    budz Registered Member

    Feb 25, 2006
    I have the trial version 9.0 build 2,337 and when I made a backup of the entire drive, I got the following error message. The error was at the end of the backup.

    Operation with partition "0-0" was terminated.
    Write error (0x70004)
    Error writing the file (0x40003)

    Also does version 9.0 support SCSI tape drives?

    Any suggestions or advice?

  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello budz,

    Thank you for your interest in Acronis Disk Backup Software.

    Please check each partition of your hard drives by Windows utility:

    - For Windows 9x please use Windows menu Start\Run
    then enter the command "scandskw" and test all drives;

    - For Windows XP please use Windows menu Start\Run, then enter the command
    "chkdsk c: /r" "chkdsk d: /r" for every partition of your hard drives.

    Please note that you will need to reboot your computer in order to scan the system partition.

    If that does not help then please download the latest version of Acronis drivers, install it with disabled logging and see if the problem still persists.

    If the problem still persists then enable logging by running the Acronis drivers installation package once again, reproduce the problem and collect the c:\snapapi.log file.

    Could you please also reproduce the problem and collect Acronis True Image log which can be saved from Tools -> Show Log -> Diskette icon?

    Please create Acronis Report as it is described in Acronis Help Post.

    Please create an account, then log in and submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    I'm afraid that Acronis True Image 9.0 does not support SCSI tape drives. SCSI tape drives are supported by Acronis True Image 8.0 Corporate Workstation, Acronis True Image 8.0 Server for Windows and Acronis True Image 8.0 Enterprise Server for Windows.
    Please take a look at the Version comparison page.

    Thank you.
    Tatyana Tsyngaeva
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