error message when trying to download trial

Discussion in 'ESET NOD32 Antivirus' started by drmarti4, May 10, 2008.

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  1. drmarti4

    drmarti4 Registered Member

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    I get this error message from Windows Internet Explorer when trying to download the 30 day trial: You cannot submit this form due to an unexpected error.

    Does anyone have any suggestionso_O??
     
  2. ronjor

    ronjor Global Moderator

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    Hello drmarti4,

    Do you have the download link? Can you give any more info on your system such as operating system, firewalls and other security software?
     
  3. drmarti4

    drmarti4 Registered Member

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    I have Windows XP. I turned off the windows firewall. I am not too computer savvy, but I did uninstall my other antivirus program before trying the trial download.
     
  4. ronjor

    ronjor Global Moderator

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    You should keep your Windows firewall on.

    As ESET supports a reseller network, you can get a trial here.

    In it works out for you, you should buy from the reseller in your area.
     
  5. drmarti4

    drmarti4 Registered Member

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    What do you mean by the download link? Is there a better way to download the trial other than the normal download page on the eset website?
     
  6. ronjor

    ronjor Global Moderator

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    See post above.
     
  7. drmarti4

    drmarti4 Registered Member

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    Thanks for your help. I will turn my firewall back on and try the link you gave me.
     
  8. zalahuddin

    zalahuddin Registered Member

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    Yes, I am seeing the same thing. ESET should rectify this problem as soon as possible.
     
  9. Banger696

    Banger696 Registered Member

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    Yep it's broke.
     
  10. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    Please try clearing your web browser's cache and then accessing the web site again. Does that solve the problem?

    Regards,

    Aryeh Goretsky
     
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