error message after installation

Discussion in 'Acronis Disk Director Suite' started by rmunk, Oct 7, 2007.

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  1. rmunk

    rmunk Registered Member

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    After buying and installing ADDS and then rebooting get an error message:

    Windows – drive not ready
    exception processing message c00000a3 parameters 75b6bf9c 75b6bf9c

    This happens every time I reboot, ADDS works fine but get the message. If I shut down the system and then restart, no messageo_O?

    Help, Bob

    Sorry, this is using Win XP Pro SP2
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello rmunk,

    Thank you for using Acronis Disk Management software.

    Could you please clarify if you change a partition letter after Acronis Disk Director Suite installation?
    Did you change CD\DVD drive letter?

    It seems like Windows can not get access to a drive, because its letter has been changed.

    Thank you.

    --
    Oleg Churkin
     
  3. rmunk

    rmunk Registered Member

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    No, did not change any drive letters on HDDs or CD/DVD. Have uninstalled and reinstalled several times as well as installing update, but same problem.
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello rmunk,

    Could you please try the following workaround?

    1) Open Control Panel -> Taskbar and Start Menu applet
    2) Go to "Start menu" tab and click "Customize" button
    3) Click "Clear" button

    Thereafter please check if the problem still persists.

    Thank you.

    --
    Oleg Churkin
     
  5. rmunk

    rmunk Registered Member

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    I cleared the menu list as you suggested, but the error message still appears after rebooting or restarting the computer.
     
  6. Wobwill

    Wobwill Registered Member

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    Oct 15, 2007
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    Hi,

    I get the same error message. I get it at system start up and reboot, and have to click twice to get rid of it.

    I have been doing some reading and in one post it suggested that windows is scanning for drives that it can't find.

    I recently (September) reinstalled my operating system (XP Pro SP2) from scratch but did not format the rest of the HD. I have several partitions - 2 primary (NTFS and EXT 3) and 3 logical(1 - FAT32, 2 - NTFS), as well as an external USB HD (FAT32).

    Windows assigned new drive letters to all the drives. I have not changed any of these. Is it possible that windows is 'remembering' old drive pathways from the various drive master boot records and is complaining because they don't match with my current system set up?

    I am not a computer wiz, so please be understanding.

    Will.
     
  7. rmunk

    rmunk Registered Member

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    I figured my error message out! I do not have a floppy drive A:, but it was listed in the BIOS. After disabling it the error message is no more.
     
  8. marcusjohn

    marcusjohn Registered Member

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    I had this very same error message after installing acronis true image 11 and disk director on XP Pro. I followed the advice given to clear the task bar list and the problem went away. Talk about an obscure problem. I am really glad I found this thread.

    John.
     
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