Error L016

Discussion in 'Prevx Releases' started by tonyf1971, Nov 9, 2009.

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  1. tonyf1971

    tonyf1971 Registered Member

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    Nov 20, 2007
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    Just reinstalled Win 7 x64 full retail after running the x64 RC but i cant activate my Prev X license.

    I have logged into my Prev X and deactivated the old pc, when I enter my License code I get the following "Error L016 "

    when I moved from Vista x64 to Win 7 RC1 I deactivated and was able to activate Prev X fine on the new win install ok


    any advice ?
     
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
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    Location:
    USA/UK
    Could you please send me a PM with your license key so I can reset it?

    Thanks! :)
     
  3. tonyf1971

    tonyf1971 Registered Member

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    PM sent :)
     
  4. tonyf1971

    tonyf1971 Registered Member

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    Nov 20, 2007
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    All sorted now thank you PrevxHelp

    really great support :D
     
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