Error Installing new Build 3854

I keep getting error #1620 when trying to install the new build from Version 9.0 that was released yesterday.

I uninstall the previous version 9.0, remove manually whatever was left behind, run CCleaner and reboot the computer.

I even tried to redownload the file from Acronis and still get the same error. Anyone else having problem to install the new build?

Thanks

 

I would consider the USB suggestion mentioned in this thread that discusses the same error message. The "MD5 checksum of the installation file" that was mentioned is possibly not applicable since you re-downloaded There was no return trip by the thread starter so not sure what fixed it

Bubba

 

Thanks Bubba for your suggestion.

I unplug my USB mouse and connect a standard mouse instead. No luck, still getting the same message. I even tried to redownload the Software a third time just in case but still get the same error.

My patience is getting to a end with Acronis products.

Anyone else is having another suggestion before I give up?

Thanks in advance.

 

Try re-installing the previous version, it might solve whatever got corrupted on the uninstall.

If your previous version was 3677 or 3666 then you should eb able to just install 3854 over the top, which is what I did with mine.

Colin

 

Thanks bodgy, it's appreciate.I will give it a try tomorrow.

Enough playing with Acronis Software for tonight.

 

Just downloaded the new build waitung for the "beta" forum testers before I go ahead with it. I also see people having trouble with version 10. They say they unistalled the previous version. I wonder if all the startup items resident to TI should be stopped first or not. I haven't heard anything about this. Maybe someone can inform us.