Error Exploring Image - TI E Server v 8.1 Build 1158

Discussion in 'Acronis True Image Product Line' started by kballuk, Jul 26, 2005.

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  1. kballuk

    kballuk Registered Member

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    Hi,

    I was running build 933, and in fact even though I upgraded to 1158 is still shows 933 as the build number. I upgraded because I thought it might fix my problem.

    I can check the image and it verifies Ok, but when I try to explore the image, it times out trying to assign the letter to partition 1of 1, the error message "Cannot assign a drive letter to a partition from the image archive".

    Small Business Server 2003 with SP1 installed, RAID 5 disk array.

    Any thoughts on what the issue is? Why does 933 show as the build and not 1158, is this a known bug?

    Thanks.
     
  2. napoleon

    napoleon Registered Member

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    I've seen this before as well, and it caused issues. At the time, I was told by support to completely uninstall the current version, reboot, then install the new version. You should then see v1158, and I assume your image exploration issue should be fixed. I hope this helps!
     
  3. kballuk

    kballuk Registered Member

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    Feb 20, 2005
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    Hi John,

    Thanks for your help, I will give it a whirl and see what happens.
     
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