Error E000101F4

Discussion in 'Acronis True Image Product Line' started by sbecerra, May 9, 2006.

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  1. sbecerra

    sbecerra Registered Member

    Joined:
    May 9, 2006
    Posts:
    1
    Trying to boot from the recovery acronis disk but I get an error
    "E000101F4 could not find HDD"

    How can I include th SCSSI drivers?
    I am using XP w/SP1, SCSSI 39320 Adaptec
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello sbecerra,

    Thank you for choosing Acronis Disk Backup Software.

    Please accept our sincere apologies for the delay with the response.

    First of all, please make sure that you use the latest build (3567) of Acronis True Image 9.0 Home which is available at: http://www.acronis.com/homecomputing/support/updates/

    You can find the full version name and build number by going to Help -> About... menu in the main program window.

    To get access to updates you should create an account at:
    http://www.acronis.com/homecomputing/my/
    then log in and use your serial number to register your software.

    Please uninstall any previously installed build by following Start -> Settings -> Control Panel -> Add or Remove Programs -> Acronis True Image, prior to installing build 3567.

    Please create new Bootable Rescue CD after installing the update, boot your PC from this CD and see if the problem still persists.

    If the problem still persists with the latest build (3567) of Acronis True Image 9.0 Home then please try booting with "acpi=off noapic" parameter as it is described in Acronis Help Post.

    If that does not help then please create Acronis Report and Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

    Please also let us know the exact vendor and model of both your SCSSI controller and hard drive(s).

    Please submit a request for technical support. Provide the files and information collected in your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the most suitable solution as soon as possible.

    Thank you.
    --
    Alexey Popov
     
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