Error; Drive Not Ready

Discussion in 'Acronis True Image Product Line' started by lanker, Jun 18, 2005.

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  1. lanker

    lanker Registered Member

    Joined:
    Jun 18, 2005
    Posts:
    8
    True Image 7.0 Build 638 reports Error that drive not ready. Have never been able to get this software to work correctly. New XP Pro build on an AMD 3000+ CPU/ 1GB Ram/ HDD-120 GB & 20GB @ 7200 Rpm./ Drive C; Sony DRU 510a with Sony & Memorex DVD-+RW,DVD-R,DVD+R, CD-+RW,CD-R etc,etc. Oh ,MS SP2 installed. This DVD-+RW seems to work correctly otherwise.I have updated the drives firmware several months ago. Suggestions anyone? o_O o_O
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello lanker,

    Thank you for choosing Acronis Disk Backup Software.

    Unfortunately, we are no longer able to provide technical support to customers who are using Acronis True Image 7.0 because we have released a new version and do not develop the old one anymore.

    However, you may try 15 days trial version of Acronis True Image 8.0 and see if you are able to create the image to DVD.

    If you decide to keep Acronis True Image 8.0 after the trial period, we recommend you to purchase upgrade.

    Please also note that the current version of Acronis True Image does not write to DVD disсs directly, instead it utilizes third party UDF packet DVD writing software. We may recommend you to install a UDF packet DVD writing software such as Ahead InCD or Roxio DirectCD, format DVD disсs by means of this software and then use formatted disсs with Acronis True Image.

    Please also follow the next link to get more information about writing on DVD: http://www.acronis.com/products/trueimage/faq.html#20.

    Please note that a possible workaround is to create image archives on local or network hard drives specifying the image archive split size and burn them to DVDs later.

    Thank you.
    --
    Irina Shirokova
     
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