Having trouble getting started: I was greeted by the Welcome to the Getting Started Wizard,which says "To get started, an alternate snapshot must be created." So,clicked > next > Data Anchoring "Use this screen to decide if you want to use data anchoring", so I clicked on > Run Data Anchoring Wizard , etc. The upshot, I ended with this - "Unable to create static copy of active snapshot" See below log: 12/08/2007 10:21:49.453 Copying snapshot "Primary Snapshot" to "Anchored Files 1" 12/08/2007 10:21:49.656 Starting Microsoft Volume Shadow copy Service (VSS) for drive C: 12/08/2007 10:21:49.828 Error - Async operation: Catastrophic failure 12/08/2007 10:21:49.828 Windows error number -2147418113 12/08/2007 10:21:49.828 Error - Could not start VSS 12/08/2007 10:21:49.828 No files copied or deleted; Errors 2; 00:00:00.375 I not getting of to a good start,obviously. Can anyone tell me what I am doing wrong? See attached screenshot: Could it be that the alternate snapshot cannot be anchored to start with? I am confused. P.S. Edited screenshot to remove personal details.