I keep getting the following error message "Acronis True Image has encountered a problem and will have to close" C:\Documents~1\Compaq~1\Locals~1\Temp\WER0d3c.dir00\TrueImageService.exe.mdmp C:\Documents~1\Compaq~1\Locals~1\Tempo\WER0d3c.dir))\appcompat.txt Can anybody tell me how to correct this? I have also noticed that if I go in to Edit the task for E-mail it always comes up with Select Backup Type - My Application Settings. I take it that backing up my Outlook 2003 is not working? I would be grateful for any help anybody can give me to correct these problems. Thanks in advance.