When I went to restore an Image I got the above Error message. I went to "Check Archive" and got the same error. I then went to "Plug Image", same error. my free space in Secure Zone is about half of the 44GB. I took another Image (incremental) and the free space was reduced accordingly and I got the message: "The operation was successfully completed". Again I tried to restore and got the same above Error. Is there any hope of restoring an image? I'm new at this but I have successfully restored images from this Secure Zone. I've also been reading alot on this forum and I'm getting the impression that Secure Zone is a bad idea. Thanks for all the helpful posts. TI 9.0 build? My build was #2,337. After getting the above error, I uninstalled TI (per sticky) then installed build #3,854. At "About" under "Help" it still says Build #2,337. I've tried unsuccessfully updating several times in the past with no luck and just gave up.