ERROE

Discussion in 'Acronis True Image Product Line' started by fowebbs, Sep 10, 2005.

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  1. fowebbs

    fowebbs Registered Member

    Joined:
    Sep 10, 2005
    Posts:
    3
    I CAN MAKE AN IMAGE FINE BUT WHEN I GO TO RESTORE IT I GET AN ERROR MESSAGE SAYING INDEX CORRUPT BUT THEN I CAN SEEM TO CARRY ON AND RESTORE IS THIS A PROBLEM TO WORRY ABOUT
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello fowebbs,

    Thank you for choosing Acronis Disk Backup Software.

    Please make sure that you use the latest build (937) of Acronis True Image 8.0 which is available at: http://www.acronis.com/homecomputing/support/updates/

    To get access to updates you should create an account at:
    http://www.acronis.com/homecomputing/my/
    then log in and use your serial number to register your software.

    If the problem still persists with the latest build (937) of Acronis True Image 8.0 then please provide me with the more detailed information on the problem:

    - What exact error messages have you received?

    - When exactly you receive that error messages?

    - Describe actions taken before the problem appears step-by-step;

    - What operating system is installed on your PC?

    - Tell me whether you trying to restore an image from under Windows or when booted from the special Bootable Rescue CD;

    - Verify your image by means of the Check Image tool and inform me about the results;

    Thank you.
    --
    Alexey Popov
     
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