Email Tag BUG ???????

Discussion in 'ESET Smart Security v3 Beta Forum' started by home user, Aug 28, 2007.

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  1. home user

    home user Registered Member

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    Please Help

    I set the tag message to appear on all emails. I keep getting
    garbage after the message. Does anyone know what this is.
    I am using XP Home & outlook express.

    email test for ESS

    __________ Information from Eset Smart Security, version of virus signature database 2489 (2007082:cool: __________

    The message was checked by Eset Smart Security.
    http://www.eset.com

    o_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_O?<o_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_O
    ?!o_Oo_Oinf
     
  2. Big Apple

    Big Apple Frequent Poster

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    I had the same, but the next day that was gone. There was even a map created: "EsetAntivirusTemp" within Windows Mail. I'm running Vista Home Premium,
     
  3. home user

    home user Registered Member

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    Big Apple,

    thanks for your response. I have been getting this since the new
    beta has been released. Tried to uninstall and reinstall but keep getting the
    question marks. The only thing that changes from time to time is the
    verbage included with the question marks.
     
  4. Big Apple

    Big Apple Frequent Poster

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    Just to check again.....I enabled tagging again to see what happened:

    __________ Information from Eset Smart Security, version of virus signature database 2490 (20070829) __________

    The message was checked by Eset Smart Security.
    http://www.eset.com

    o_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_ODDevice\HarddiskVolume2\Mijndoc\Windows Mail\Local Folders\Deleted Items\EsetAntivir f90\0BB32EA6-00000002.eml:OECustomProperty


    When trying to submit this reply, I got the following error message:
    "You have included 32 images in your message. You are limited to using 18 images so please go back and correct the problem and then continue again.

    Images include use of smilies, the vB code tag and HTML <img> tags. The use of these is all subject to them being enabled by the administrator." so I guess that evey ? is a image!!!!
    I am using the Antivirus Beta and I hope this will be solved very soon!
    For now I have disabled tagging!

    Anyone else having this problem?
     
    Last edited: Aug 29, 2007
  5. Marcos

    Marcos Eset Staff Account

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    Could you please write here step-by-step instructions as how to replicate the problem? What mail client do you use? Did you change any of the default settings in ESS after installation?
     
  6. Big Apple

    Big Apple Frequent Poster

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    Using Windows Mail in Vista Home Premium and 'tagging' enabled and Alerts and Notifications to 'all email' in Eset Nod32Antivirus 3.0.290.0.

    nod32.jpg

    The default setting is: 'to infected email only' and that's the only thing I changed.

    It's also still creating a map in Windows Mail named: EsetAntivirusTemp, only when tagging all emails. When tagging set to 'infected mail only', no map is made!
     
    Last edited: Aug 29, 2007
  7. Big Apple

    Big Apple Frequent Poster

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    Forgot a screendump!

    nod32-2.jpg
     
  8. home user

    home user Registered Member

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    Marcos,

    I am using Home XP & Outlook express.

    The only default setting I changed was to show the
    tag messages all the time.

    Big Apple

    To show question marks, place a tick mark in
    Disable smilies in text (additional options)
     
  9. Big Apple

    Big Apple Frequent Poster

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    Will do, thanks for the tip!
     
  10. Big Apple

    Big Apple Frequent Poster

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    Now what happens when receiving my email with Windows Mail (Vista Home Premium) is, there is temp map (EsetAntivirusTemp) created and when the mail is in my inbox, this map is deleted automatic. This wasn't the fact yesterday, only when tagging the mail, but now it's with tagging disabled and every time when receiving mail. I can't make a screenprint, as the map appears and disappears quickly.
     
  11. Marcos

    Marcos Eset Staff Account

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    This is how it works, but the problem with tagging seems to be really a bug though I haven't managed to replicate it yet.
     
  12. Big Apple

    Big Apple Frequent Poster

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    Hope you succeed in replicating, as it is a nasty one.
     
  13. Big Apple

    Big Apple Frequent Poster

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    Is this reported now as a bug? I find it weird that this would be the end of this thread. Nobody having or noticing the same issue?
     
  14. Big Apple

    Big Apple Frequent Poster

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    Marcos, is it possible that you give some kind of confirmation, that this is being looked at?
     
  15. Big Apple

    Big Apple Frequent Poster

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    Would appreciate some respons, just wonder why this is not answered.

    Is this a Vista bug? Is anybody else having this with XP and Outlook Express or Outlook? Pleaseo_O?
     
  16. Thankful

    Thankful Savings Monitor

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    I'm running Beta2 EA in XP Home, SP2 and the tag does not appear in every incoming email message.
     

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  17. Thankful

    Thankful Savings Monitor

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    I am also testing the suite where the email tag seems to be working perfectly and appears after each incoming email.
     
  18. martindijk

    martindijk Registered Member

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    Location:
    Gorredijk - the Netherlands
    Hi all,

    Today installed the Eset Smart Security and was wondering about the email tagging, a whole lot of extra lines and characters :rolleyes:

    Does anyone know how to fix this or is it a bug??

    Thanks,
    Martin
     

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  19. Marcos

    Marcos Eset Staff Account

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    Yes, it will be fixed in future versions.
     
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