Email Scanning Questions

Discussion in 'ESET NOD32 Antivirus' started by graesid, May 8, 2008.

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  1. graesid

    graesid Registered Member

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    I have a problem understanding the Email Scanning in NOD 32 V3 . I have been trying to figure out the various settings . I looked this morning at the counter in the Modules table and it showed zero for emails scanned . I have been using V3 for over 3 months now and have received many messages .

    Going into the Email settings in advanced I clicked for them to revert to default and sent myself some test emails . The counter then showed results but here is my first query .
    The counter seems to inrease in multiples -for example most times when I downloded a single message the counter increased by 6 each time . For a larger message in HTML there was a larger increase in the counter.
    Why would this be is this normal behaviour ?

    When I discovered this I was actually trying to work out how to disable Email Scanning because I thought it was on by the Icon showing in OE . However it seems that if the counter was initially showing NIL I must have turned it off sometime BUT I do not know how I did it . As I would prefer to to disable it can some one tell me the simple procedure what I need to tick or untick in the Advanced Settings

    Graeme
     
  2. ASpace

    ASpace Guest

    If you want to permanenly disable the Email protection , in Advanced setup tree :
     

    Attached Files:

  3. ASpace

    ASpace Guest

    And this

    em_prot_dis2.png

    Then press OK to confirm the changes
     
  4. graesid

    graesid Registered Member

    Joined:
    Sep 10, 2007
    Posts:
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    Thanks for that information on disabling the email checking .

    I wonder why the Counter showed no previous email scans , I am pretty sure I had not previously made the settings you suggest . The only thing I had set was for NOD not to attach messages to either incoming or outgoing messages . Would that affect the Scan counter o_O

    Graeme
     
  5. ASpace

    ASpace Guest

    The counter is being cleared upon every service restart . This means everytime you restart your computer or you restart the ESET service , the counter will turn back to zero


    See mine :

    BEFORE

    before.png



    I restarted the service ... and AFTER that (note , I don't use mail client on this machine and that is why the email scanner is always zero)

    after.png
     
  6. graesid

    graesid Registered Member

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    I do thank you ,I think that explains things . I do turn off my computer every night so that obviously clears the counter . I would have thought it would continue to accumulate .

    Thanks to you help I think have things worked out now

    Graeme
     
  7. ASpace

    ASpace Guest

    You are welcome ! :thumb:
     
  8. graesid

    graesid Registered Member

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    Sep 10, 2007
    Posts:
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    Perhaps I spoke too soon .
    Yes I can now turn off the email scanning OK but only until the next reboot of the computer, when the email scanning is reactivated .

    Is there a further step to turn off the Email Scanning permanently or at least until I decide I want to turn it on again ?? ??

    Graeme
     
  9. ASpace

    ASpace Guest

    Yes .

    We'll configure the protocol filtering so that no email application traffic is passed to the ESET local proxy . This way NOD32 will think that email protection is active but no email traffic will be scanned at all .

    First , integration is disabled as per this screenshot:
    https://www.wilderssecurity.com/attachment.php?attachmentid=199807&d=1210326749

    Then ,
    newone.png

    newtwo.png

    newthree.png

    and confirm the changes with OK
     
  10. graesid

    graesid Registered Member

    Joined:
    Sep 10, 2007
    Posts:
    13
    Thank you again.
    I really think NOD 32 is a great program but the configuration to do something like turning off email scanning is rather involved .
    I guess most people leave it enabled .

    Graeme
     
  11. Joliet Jake

    Joliet Jake Registered Member

    Joined:
    Mar 1, 2005
    Posts:
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    Location:
    Scotland
    I've got a question. Does NOD actually scan Thunderbird emails? My AOL, Hotmail and Gmail emails come through Thunderbird. Thunderbird is listed in the 'Web browsers' bit in NOD and has a tick beside it and it's also in the 'Active mode' bit with a tick. Protocol Filtering is set to Apps marked as internet browsers and email clients.

    Are my emails scanned because the counter in the protection status module never goes above 0.
     
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