ekrn.exe very high memory usage

Discussion in 'ESET NOD32 Antivirus' started by aqtech, Nov 30, 2009.

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  1. aqtech

    aqtech Registered Member

    Joined:
    Aug 21, 2008
    Posts:
    3
    I've got a machine which starting acting slugish over the past few days; got in to look and I see it's low on memory now. Just (finally) upgraded the machine from Nod32 Antivirus version 2 to version 4 this past week and ekrn.exe is running at 226,224k of memory. This is quite a bit higher than before with version 2.

    Short of doing a reboot; is there any way to reduce the on-going memory footprint of ekrn.exe ??

    I disabled all of the run-time protections with no change at all.

    Currently running Nod32 Antivirus 4.0.467.0 w/ sig database 4649.

    Thoughts / Suggestions ??

    Update: I suppose the issue isn't just how much memory it's using, it's that it seems to creep up over time. Sometimes at a rate of 1M every few minutes. There were no system scans going on; just typical system usage...
     
    Last edited: Nov 30, 2009
  2. WayneP

    WayneP Support Specialist

    Joined:
    Apr 9, 2009
    Posts:
    339
    Hello aqtech,

    File-level scanning of some email servers, backup software, gaming applications, etc. can occasionally cause abnormal system behavior. You may need to exclude specific applications or folders from being scanned.

    WARNING: Excluding applications or folders from scanning removes an additional layer of protection. We recommend you only exclude trusted or secure files.

    For illustrated instructions on excluding those files/folders from the real-time scanner, please click or copy/paste one of the following Knowledgebase articles into your web browser:

    http://kb.eset.com/esetkb/index?page=content&id=SOLN2153
     
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