egui.exe Error with Smart Security 4

Discussion in 'ESET Smart Security' started by Photok, Oct 14, 2011.

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  1. Photok

    Photok Registered Member

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    Hi

    I have ESET SmartSecurity 4 installed on Windows 7 Home Premium on a 64 bit operating system.

    Up until a few days ago I was able to ESET SS4. Now when I startup the computer I get the following message "The application was unable to start correctly (0xc0000022). Click OK to close the application."
    I then try and open SS4 and get the same error message.
    I have also uninstalled and installed SS4 and still get the same message


    Any ideas?
     
  2. Cudni

    Cudni Global Moderator

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  3. Photok

    Photok Registered Member

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    I have scanned my computer with Malwarebytes' Anti-Malware 1.51.2.1300,
    Database version: 7951 and it didn't find anything wrong.
     
  4. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    Have you tried scanning from an ESET SysRescue disc?

    Regards,

    Aryeh Goretsky
     
  5. Marcos

    Marcos Eset Staff Account

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    Maybe a problem with SxS? I'd suggest contacting customer care and supplying them with a SysInspector log for perusal. A dump from egui crash might be needed if it turns out not to be caused by a problem with SxS.
     
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