The Echo rescue media seems to have lost support for the Dell SAS 5/iR PCI Express RAID Adapter from Dell. As someone who has purchased and installed True Image in over a dozen locations I have to say I've been disappointed with Echo to this point. Supporting LESS hardware (current hardware at that) is unacceptable. Also, I often used the VMWare converter to convert TIB images into virtual machines I was upset when I found out that the VMWare converter doesn't support Echo images. Echo is supposed to have a tool that converts .tib files to other formats, but DOES NOT WORK on on Serial ATA drives, again which a lot of new servers are coming with. This feature currently only works with SCSI and IDE drives. No SAS, no SATA. Now we can't use Echo.