EAVBE 4.0.474 on SBS 2008 - Performance query

Hi all,

I've just replaced an SBS2003 setup (running EAVBE 3.0.672) with an SBS2008 setup, this time running EAVBE 4.0.474. We've gone live this morning to horrendous performance problems. Pings to or from the server from LAN devices were 400-500ms, not the <1ms we expected.

I've uninstalled ESET and rebooted, and all pings are now <1ms. So clearly ESET is somehow involved in the cause here.

I don't want to start a 3.0 versus 4.0 debate, that's been done already. What I'm trying to understand is the possible cause.

I had a "default" install of 4.0.474, changing ONLY two things: clicking the default button in the scanning extensions, and disabling "scan on create".

Can the learned folks here put on their thinking caps please. Do you think this is an issue with "4.0 on servers", that's been discussed before? Do you think it's a conflict between ESET and one of the components that SBS 2008 installs?

At present the server's running naked, with no AV. Should I attempt to install the 3.0 stream on the server?

All advice welcome.

Many thanks,




Jim

 

Hello,

If you are experiencing problems related to server performance after you installed your ESET security product, please click or copy/paste the correct link below to properly configure your server.

Business Edition Version 4.0:
http://kb.eset.com/esetkb/index?page=content&id=SOLN2144

Additional Exchange Settings:
http://kb.eset.com/esetkb/index?page=content&id=SOLN2193

Microsoft’s virus scanning recommendations for a server:
http://support.microsoft.com/kb/822158

 

Many thanks. But we already had all those exclusions (and many more).

Overall server performance was fine, when on the server. But anything accessing the server was really slow because pings to the server were 300ms-500ms. Even pings from the server to the router were 300ms-500ms. So it's not a scanning thing or an exclusion thing, it's something to do with the way ESET interacts with the network stack.

We had to uninstall it.


Jim