Hi There, We are encountering significant performance issues with EAV4 with Word 2007 scanning documents for a long significant period of time when retrieving them from a Microsoft Office Sharepoint Server. Opening documents over SMB runs fine. Currently the problem is known to exist on EAV4. Disabling "Document Scanning" in the EAV client still shows Word 2007 Scanning for Viruses upon opening. The problem does not appear to exists with EAV3 at this time, but I'm still trying to do some testing to see what is going on. Is there anyone I can call to attempt to troubleshoot this issue? Our company has a license until 2011.